NOTICE OF DATA EVENT
May 22, 2025 – Pinehurst Radiology Associates (“PRA”) is providing notice of a data event that may affect the privacy of
certain individuals’ information. PRA takes this data event very seriously and is providing information about the data event,
our response to it, and resources available to individuals to help protect their information, should they feel it appropriate to
do so.
What Happened? On or around January 20, 2025, PRA became aware of suspicious activity within its network
environment. Upon becoming aware, PRA promptly began an investigation into the scope and nature of the suspicious
activity, retained legal counsel and third-party forensic specialists to investigate the suspicious activity. PRA then began a
comprehensive review of the data set to determine what sensitive and/or personal information was impacted and to whom
it related. On April 7, 2025, PRA finished its review of the impacted information.
What Information Was Involved? The following data may have been copied without authorization: name, address, date
of birth, medical diagnosis and treatment information, medical record number, health insurance information,
Medicare/Medicaid number, and in a very limited set of circumstances – Social Security number. The data elements
impacted vary by individual. This information collected as part of a visit individuals may have had at PRA and/or provided
by other medical service providers.
What We Are Doing. PRA is committed to ensuring the security and privacy of all personal information in its control.
Upon discovery of the Event, PRA moved quickly to investigate and respond to the Event. Specifically, PRA informed its
law firm and began identifying the affected individuals in preparation for notice.
PRA offered 24 months of complimentary credit monitoring and identity theft restoration services through Identity Defense
to all individuals to help protect their identity. Additionally, PRA provided guidance on how to better protect against identity
theft and fraud, including providing information on how to place a fraud alert and security freeze on one’s credit file, the
contact details for the national consumer reporting agencies, information on how to obtain a free credit report, a reminder
to remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring free credit
reports, and the contact details for the Federal Trade Commission.
How Will Individuals Know If They Are Affected By This Data Event? PRA is mailing a notice letter to individuals
whose information was determined to be in the affected files, for whom a valid mailing address is available. If an individual
does not receive a letter but would like to know if they are affected, they may call PRA’s dedicated assistance line at 1-833
799-0954 between the hours of 8:00 a.m. to 8:00 p.m. Eastern time, Monday through Friday. This excludes all major U.S.
holidays.
What You Can Do. We encourage individuals to remain vigilant against incidents of identity theft and fraud by reviewing
your account statements, explanation of benefits forms, and monitoring your free credit reports for suspicious activity and
to detect errors. Under U.S. law individuals are entitled to one free credit report annually from each of the three major credit
reporting bureaus. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228.
Individuals may also contact the three major credit bureaus directly to request a free copy of their credit report, place a fraud
alert, or a security freeze. Contact information for the credit bureaus is below.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1
year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business
is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft,
you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert,
please contact any one of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit
a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit
freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However,
you should be aware that using a credit freeze to take control over who gets access to the personal and financial information
in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you
make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal
law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you may need
to provide the following information, depending on whether the request is made online, by phone, or by mail:
1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning
identity theft if you are a victim of identity theft.
Should you wish to place a fraud alert or a credit freeze, please contact the three major credit reporting bureaus listed below:
Equifax
https://www.equifax.com/personal/creditreport-services/
1-888-298-0045
Equifax Fraud Alert, P.O. Box 105069
Atlanta, GA 30348-5069
Equifax Credit Freeze, P.O. Box 105788
Atlanta, GA 30348-5788
Experian
https://www.experian.com/help/
1-888-397-3742
Experian Fraud Alert, P.O. Box
9554, Allen, TX 75013
Experian Credit Freeze, P.O.
Box 9554, Allen, TX 75013
TransUnion
https://www.transunion.com/credit-help
1-800-916-8800
TransUnion Fraud Alert, P.O. Box
2000, Chester, PA 19016
TransUnion Credit Freeze, P.O.
Box 160, Woodlyn, PA 19094
Additional Information
You may further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect
your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or your state
Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC
20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade
Commission also encourages those who discover that their information has been misused to file a complaint with them.
You can obtain further information on how to file such a complaint by way of the contact information listed above. You
have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report
with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances
of known or suspected identity theft should also be reported to law enforcement and your state Attorney General. This
notice has not been delayed by law enforcement.